Position Title: Engineering Operations Support

Division/Function: Operational Support

Location: Auckland

On behalf of our client we are seeking someone with experience in Operations Support within the engineering (aircraft/helicopters) sector. This person will be customer facing and deal with queries and escalations.

This person will be the primary point of contact for customer calls, utilising product/systems/process knowledge and internal company networks to respond to queries in a timely manner.

Seeking ideally someone with an aviation technical customer service experience/background who has excellent verbal communication skills and phone manner, who can pick up systems and processes quickly. Position also open to someone who is switched on and eager to learn. Training will be provided.

Knowledge and an understanding of parts would be an advantage, but not essential.

Must have New Zealand Residency/right to live.

Please supply a copy of your CV.

We regret that only short-listed candidates will be notified.